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Announcements
Please read before using this forum
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Wednesday, January 24, 2007 1:48 PM
in All rights reserved
by Forum Admin  |
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General issues
Ask questions and share comments on other areas related to coaching
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Monday, December 03, 2007 2:49 AM
in The Happiness Formula
by AaronAgassi |
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Implementation
Implementing coaching in an organisation
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Thursday, July 12, 2007 2:27 AM
in Selection of Coaches
by Tat Jin |
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Mentoring
Issues related to mentoring
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Wednesday, December 05, 2007 11:26 AM
in Mentoring slides for download
by Tat Jin |
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Role Effectiveness & People Leadership Principles
What is people leadership?, Leadership theories, 5 Principles of people leadership (F-A-I-R-FAIR),
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Style Effectiveness
Assess the situation and determine the appropriate leadership style using the 3 C's, i.e. Competence, Commitment and Context
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Communication and Follow-up Effectiveness
Choose the most suitable communication styles, Work through the main issues using a problem-solving approach, Develop an action plan, and Follow-up
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Skills Effectiveness
Type 1: Coach and guide others, Type 2: Manage critical situations, Type 3: Delegate assignments and empower others, Type 4: Improve employee performance, and Type 5: Counsel difficult cases
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Aricles for download
Useful articles for reference and download
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Prepare Stage
understand environmental and business challenges, choose the right recruitment method, analyse application and tests data and prepare for the interview
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Conduct Stage
Establish rapport, gather data through effective questioning, assess personal attributes, critical qualities, competencies, clarify expectation and record interview notes
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Select Stage
Review interview data against objectives and criteria, choose the suitable candidates and make offers, review interviewing process
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Articles for download
Useful articles for reference and download
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Failure Analysis
Find the immediate cause of the failure or problem situation
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Cause and Effect Analysis
5 Why's Method
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Clustering and Modelling
Identify, determine relationships and set priorities to complex issues
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Loops Thinking
Analyse a situation holistically by determining non-linear relationships
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Decision Making
Critically examine decision objectives with a view to reaching an effective decision having evaluated possible options and risks
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Force Field Analysis
Determine desired and current states, identify helping and hindering forces with a view to developing an action plan
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Failure Prevention Planning
Define assignment objectives and their success indicators, identify key activities and their potential problem areas, develop preventive and protective actions
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Creative Thinking Process
Creative thinking process, Brainstorming, Nominal Group Technique, Creativity techniques
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Articles
Useful articles for reference and download
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Self-Awareness
Understand own strengths and weaknesses, values and creating an impact in an organisation
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Thinking Strategically
Critically examine premises in developing breakthrough initiatives
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Achieving Results
Execution excellence through prority-setting, facilitation and influencing
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Relating Effectively with Others
Emotional and social awareness, cultural diversity and living out corporate values and ethoes
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Articles
(2 Viewing)
Useful articles for reference and download
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Monday, August 04, 2008 12:00 AM
in STAR Performer Article
by nioxlyp@gmail.com |
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Communication Process
Frames of reference, Sensory-Perception Framework, Resolving positional conflicts
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Communication Barriers and Channels
Data Conflict, Analysis Conflict, Position Conflict, Intensity Conflict, Non-verbal Conflict, Overcoming barriers, and Channels selection
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Questioning
Types and Levels of questioning, Generalisation and Evidence, Asking questions to test positions, Handling responses
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Listening
Listening levels, Listening styles, Listening skills, Active listening process
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Expression of ideas precisely and concisely
Clarity of thoughts: straight thinking, Clarity in expressions: advocacy and inquiry, metastatement, assertive communication, Engage others and motivate self through reframing
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Articles
Useful articles for reference and download
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Diagnose
Negotiating Principles, Negotiating Process, Target-Setting, Negotiating Variables, Strategy & Tactics
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Discuss
Manage Information, Assumption, Questioning, Listening, Manage Objections, Manage Criticisms, Trust & Integrity
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Bargain
Influencing, Personal Agenda, Assertiveness, Selling Styles
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Close
Risk Management, Methods for Closing, Non face-to-face Closing, Commitment
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Celebrate
Action Planning, Implementation, Post-Mortem, Feedback and Learning
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Articles
Useful articles for reference and download
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Thursday, July 31, 2008 7:47 PM
in Key slides on Negotiating Skills
by Guest |
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Pre-Workshop Assignments
Download pre-workshop assignments here
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Discussions
Post your comments and questions here
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No Posts |
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Articles
(1 Viewing)
Download articles and slides here
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No Posts |
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Pre-Workshop Assignments
Download pre-workshop assignments here
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No Posts |
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Discussions
Post your comments and questions here
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No Posts |
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Articles and files
Download articles and slides here
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Wednesday, October 24, 2007 8:26 PM
in Personal Transformation - Key Slides
by Tat Jin |
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Social Area (No Access)
Say hello to other forum members here
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No Posts |
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Technical Questions
Post any technical questions related to the forum here.
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Monday, February 05, 2007 8:34 PM
in uploading file
by Kim |
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2 active users - 0 members, 2 guests.
Most users ever online was 80, Tuesday, September 04, 2007 6:16 AM.
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There are 36 posts in 20 topics in 51 forums.
Last post Monday, August 04, 2008 12:00 AM by Guest.
We have 84 registered members.
The newest member is Veronica.
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